Social Media

Energizing, exhausting, overwhelming –yes, I’m talking about BlogHer, the world’s largest conference for women in social media. More than 3600 women (and a few courageous men) turned out last week for 2 days of networking and education, with a strong dose of primping and pampering (false eyelashes and a hand massage, anyone?) thrown into the mix. Each blogger had her own agenda, of course. “Newbies” came to learn how to get started, more established bloggers to see old friends and explore new corporate partnerships. Some bloggers spent all their time at the keynotes and seminars; others passed some hours sightseeing or at the pool. And of course, there were parties. Lots and lots of parties. It was, after all, BlogHer.

So how was this, my third BlogHer in a row (not counting BlogHer Business and local meetings) different from those in the past? For one, I had the wonderful opportunity to speak on a panel, called Bad Blogger Pitches (The Other Side of the PR-Blogger Relationship). More on that in a future post. In addition, based on the subject of my panel and some similar ones, there seemed to be more of a focus on professionalism — helping bloggers to realize that if they want to go beyond blogging for pleasure, if they want to turn their blogs into a profitable business, they need to understand what brands expect in return. Brands themselves, meanwhile, showed more thoughfulness in their approach to bloggers. Whether that meant offering the chance to settle back in a cozy room and cook up S’mores with Hershey or relax in a spa-like setting with HTC, some companies focused mo

If you’re not making it to BlogHer this year, please be sure to join us TONIGHT — Friday, August 5,  at 8 pm EST/PST – for the fabulous, fun-for-all twitter party celebrating Phineas & Ferb: Across the 2nd Dimension, the Original Movie premiering on the Disney Channel that date and time. Lots of terrific prizes!

Hashtag: #WheresPerry. RSVP: http://twtvite.com/phineasmovie.

I love BlogHer. Between local and national meetings, this week’s annual conference will mark my fifth BlogHer event. I love the energy, the giddiness (tiara and boa, please!), the massing of moms and other women with a common interest, and most of all, seeing old blogger friends and connecting with new ones. I also enjoy learning from the speakers, and I am absolutely delighted that, this year, I will be a speaker myself.

I hope that you’ll join me and fellow panelists Stephanie Agresta and Stephanie Smirnov – we’ve been called “the power Stephanies,” which I think is a hoot — on Friday, August 5, at 10:30 a.m. for  ”Minding Your Own Business: Bad Blogger Pitches (The Other Side of the PR-Blogger Relationship).” We’ll be talking about what brands look for when selecting bloggers to work with and what bloggers can do to attract brands’ attention.

If you’re going to BlogHer, I’d love to meet you. Please stop by to introduce yourself at the end of the session.

Looking forward to seeing you there!

 I can’t keep myself from smiling at the new TV ad from Toyota for Venza, all about the boomer generation’s lack of “sociability” in social media. In the commercial, a daughter laments the paucity of her parents’ Facebook followers. Interacting with online followers, in her view, is living. The commercial then shows scenes of her parents having a blast mountain biking with friends in real life (after driving to meet them in their Venza, of course).

Which brings me to one of my favorite questions: Do moms socialize in real life more as a result of social media, or less?

There’s no doubt that overall socialization, in the broader sense of the term, has improved as a result of social media. A University of Texas, Austin, survey of 900 current and recent college graduates concluded that Facebook provides opportunities for friendship, intimacy and community and in general causes us to be more social.

 But does networking on line make moms more social off line?

One dad — my husband, bless him — was a late convert to social media. His sole connection: Facebook. He started with it to “get up to speed” for work. And now… He spends a lot of his time not only catching up via Facebook but also meeting some of those folks he’s connected with– high school classmates or former work buddies – over lunch. I’d say that, for him, social media has created additional real life sociability.

I, on the other hand, definitely communicate online more regularly with people outside of my day-to-day circle, but don’t necessarily see them in person. While there is only so much time in the day to do anything – work, sleep, eat, take care of the kids – I wonder if that online time could be better spent over dinner or drinks either with those social media friends or others.

Blogging began as a way for women to connect with others virtually – then grew to conference after conference designed to bring them together in real life.

There are even new apps out there designed to take us away from the screens and into more “live” sociability. One called Sonar is said to link with your Facebook, Twitter, and/or Four Square account and send you alerts when you have a friend nearby. The idea behind the app, according to the founder, is to create a personal interaction and perhaps a friendship.

 Sherry Turkle, author of Alone Together, has a skeptical view of the Internet’s impact on real sociability. She believes that technology is dominating our lives to the point that it is causing us to become less human and providing us with a false sense of the real world.

 Moms, what is your take on social media? Does it make you more social in the real sense of the word – or less?

Marketers, what programs do you have to help bring friends together, live and in-person?

My latest post for Engage:Moms  ran today, and I thought I’d share its contents with you here as well:

One of the most popular topics at mom-focused blogger conferences is monetization – how bloggers can turn their posts into cash. Some of the conversations center on getting brands to pay bloggers for posting reviews—not something that most brands are inclined to do or that I support. To me, building an audience by reviewing products for no charge is simply the point of entry for bloggers who want to be considered for future, profitable brand partnerships.

That said, as the social media space matures and bloggers’ focus shifts from simply enjoying blogging to wanting to profit from it, companies need to find ways to reward those who support their business. In my point of view, bloggers who regularly provide visibility for a client’s brand for free should be recognized whenever possible with other, paid opportunities, as the natural progression of that corporate or agency relationship.

Following are some ways companies might consider working with mom bloggers:

Brand Ambassadorships. Although an ambassadorship can take many forms, it generally means engaging a mom blogger to serve as the official spokesperson for your brand. This could involve, for example, an ongoing series of blog posts (yes, more than one or two posts becomes a paid scenario) or promoting your brand at a blogger conference in return for you sponsoring her trip.

Content.  We have more than once hired bloggers to create content for clients’ Web sites. For Canadian toy company MEGA Brands, we ran a search for MEGA Bloks Moms, who regularly contribute to the MEGA Bloks Family Club, a membership-only section of the brand’s Web site.  For Music Together, a global network of music classes for kids and the adults who love them, we are recommending mom bloggers we know to be qualified and reliable.

Counsel.  At Child’s Play, we have compensated bloggers for a number of advisory roles, from explaining certain technologies to designing Facebook pages.

Hosting.  Consider asking mom bloggers to host Twitter parties, as we have, or live brand events.

Advertising.  Bloggers would really like you to advertise on their pages. Why not follow up a great review that generated traffic with a “thank you” ad that produces additional traffic?

Jobs! There is a great pool of talent out there. Keep it in mind.

A few weeks ago, I had the pleasure of speaking on a panel at SheCon, a new conference targeted to women bloggers.  The panel title was “Get Connected: Building PR Relationships” and the idea was for marketers to offer bloggers a frank look at what brands and agencies look for when choosing bloggers to work with. Having moderated or spoken on many panels that adressed how brands should best interact with bloggers, I was looking to forward to addressing the flip side of the coin: what bloggers should do to make their mark on brands. The format was Q+A. Here are some of the questions, and my answers:

What do brands look for when choosing bloggers to work with?

Numbers. Blog numbers, Twitter numbers, Facebook numbers. Influence too — comments, RTs, speaking gigs, traditional media appearances, etc. — but we start with numbers. And yes, we also understand that there are niche blogs for which numbers are not so important.

Quality. Believe it or not, we really don’t get excited if you just cut and paste our press releases. We really DO want to read about your personal experience with the brand. What did you or your child like? Why?  We look for posts that offer length and depth — that demonstrate that a blogger has made an effort. And we love photos and videos. The better the quality of the review –  how it’s presented, not whether you rave about the brand — the less important those numbers, above,  become. Show us enthusiasm and you’ll get our attention.

What are the biggest mistakes bloggers make when dealing with brands?

I hate it — HATE it — when bloggers don’t do what they say they are going to do, whether that means post a review or show up at an event. Why? Because it makes both of us look bad. You  not only appear unprofessional, but just plain rude–someone is paying for the event meal you said you were planning to consume, or to ship that product sample that is now sitting ignored in your basement. (Then of course there’s all the time and effort involved.)  The agency or in-house PR rep or social media liaison appears foolish if she’s told a client or her vp that x# of moms said they were going to review/attend — and then you don’t.

Remember — as mom bloggers themselves have said so often — it’s all about the relationships. Behaving badly is NOT the best way to launch or maintain one….