Social Networks

Moms love Pinterest.

The hottest new social media program around, Pinterest is a “virtual pinboard” that allows users to create online collections of things they love and share those graphics and accompanying content easily with others. Moms can create “boards” on the Pinterest site, then “pin” original graphics they have created or “repin” graphics found on others’ Pinterest boards or elsewhere online.  The program enables them to discover, group and share everything from crafts to home décor to favorite fashions.

TechCrunch recently crowned Pinterest 2011’s “Best New Start Up,” and in February alone, Pinterest saw 16.23 million unique users.  TechCrunch also reported that 80% of Pinterest’s user base is female.

With that as background, at Child’s Play, we decided to go a step further and see exactly how interest in Pinterest played out specifically among moms.  Feedback from 250 moms across the country not only showed that many moms were using the program, but how and why. Key findings:

• 96.7% of moms surveyed (all active bloggers) said they were using Pinterest.
• Top 5 reasons why:
  • It’s just fun (90.0%)
  • I like organizing my interests (67.8%)
  • I like looking at beautiful things (67.0%)
  • Makes my blog, Website, Facebook or Twitter stream more interesting (55.7%)
  • It helps me drive traffic to my blog or Web site (53.5%)
• About the same number (68.0% vs. 65.3%) said they used Pinterest on their blog and on Facebook, respectively.
• The number of Pinterest boards each mom had ran from a low of 1 to a high of 83, averaging out at 18.
• “Food/recipes” was by far (91.4%) the category/subject moms pinned the most. Others in the top 5 were “Crafts” (74.5%), “Home Décor” (55.5%) “How-To” (52.7%), and “Fashion” (39.5%).
• Fewer than half of moms (42.3%) used Pinterest to plan events, with 78.7% of that number planning a child’s birthday party.
• Interestingly, of the moms surveyed, only 4.1% just pinned original graphics, 5.5% only repinned others’ graphics, and the vast majority (94.5%) did a combination of both, with a quarter (25.1%) also creating original graphics specifically for pinning.
• About two-thirds of moms (66.5%) both pinned when they came across something of interest and pro-actively searched for items to pin.
• Moms’ top sources for repins:
  • Blogs of friends (65.5%)
  • Craft sites (49.0%)
  • Foodies (45.0%)
  • Their own blog (40%)

For marketers, Pinterest presents an opportunity to connect with moms by offering tantalizing visuals for them to pin and repin and creating Pinterest-based contests and other interactive activities to further engage this audience. This approach not only develops an additional social media connection but, because pins link back to their source, also drives incoming links to the brand’s online presence, impacting SEO.

Asked who was doing the best job among companies currently engaged on Pinterest, moms mentioned Land’s End, Kraft Foods, Real Simple, Totsy, Home Depot and Disney Family Fun, among others. Kudos were given to those who pinned a variety of topics both from their own sources and others, who offered helpful recipes and who added great photos.

 A few weeks ago, I posted about how companies can and should recognize bloggers for good work by considering them for paid opportunities, whether blogger ambassadorships, content-writing gigs, consulting projects, or fulltime employment. The post made the point that after a blogger has established her street cred by blogging well about your products, for no charge, it’s time to look for ways to validate and expand that relationship.

Now I’d like to talk about what bloggers can and should do to position themselves for those opportunities. In fact, that was the topic of a panel presentation I participated in at last week’s BlogHer, called  “Minding Your Own Business: Bad Blogger Pitches (The Other Side of the PR-Blogger Relationship).”

The most important thing a blogger must do to be taken seriously by a brand is: be professional.

In an effort to best illustrate what agencies and brands consider professional, I’d like to share 5 examples of what is NOT:

1. Complaining in social media about PR people. I mean, REALLY. Fact is, you never know where we may wind up — one day a lowly publicist at an agency, the next head of PR at a company you’d kill to work with. We’re your gateway to opportunities. Don’t slam the door.
2.  Grousing about 1) not being asked to review a specific product 2) not being invited to an event 3) everything. Do the math. There are thousands of mom bloggers out there. We can’t send you all products and we can’t invite you to every event, unless they all take place at Madison Square Garden.
3. Opting in to review a product and then not reviewing it. And not bothering to tell us you’re not going to review it. Or why. Or not returning our email or call when we ask, politely, for feedback. Or reviewing it in March when it was sent to you for Christmas. And is no longer on the market. Making your post worthless.
4. Posting a review and getting all the facts wrong. Minor points such as the spelling of the client’s name, the price or the link.
5. RSVPing to an event and then not showing up, with no notice beforehand or apology afterward. Which is even worse than cancelling the night before, after all the arrangements have been made, and all those extra meals, products, massages, etc., have already been paid for, in advance, as you would for a wedding. Dropping out is not only unprofessional, but just plain rude.

To the professionals out there — you know who you are.  Keep it up–we love you and will bend over backward to find great opportunities for you. To the rest, my best advice is: Follow their lead.

Energizing, exhausting, overwhelming –yes, I’m talking about BlogHer, the world’s largest conference for women in social media. More than 3600 women (and a few courageous men) turned out last week for 2 days of networking and education, with a strong dose of primping and pampering (false eyelashes and a hand massage, anyone?) thrown into the mix. Each blogger had her own agenda, of course. “Newbies” came to learn how to get started, more established bloggers to see old friends and explore new corporate partnerships. Some bloggers spent all their time at the keynotes and seminars; others passed some hours sightseeing or at the pool. And of course, there were parties. Lots and lots of parties. It was, after all, BlogHer.

So how was this, my third BlogHer in a row (not counting BlogHer Business and local meetings) different from those in the past? For one, I had the wonderful opportunity to speak on a panel, called Bad Blogger Pitches (The Other Side of the PR-Blogger Relationship). More on that in a future post. In addition, based on the subject of my panel and some similar ones, there seemed to be more of a focus on professionalism — helping bloggers to realize that if they want to go beyond blogging for pleasure, if they want to turn their blogs into a profitable business, they need to understand what brands expect in return. Brands themselves, meanwhile, showed more thoughfulness in their approach to bloggers. Whether that meant offering the chance to settle back in a cozy room and cook up S’mores with Hershey or relax in a spa-like setting with HTC, some companies focused mo

 I can’t keep myself from smiling at the new TV ad from Toyota for Venza, all about the boomer generation’s lack of “sociability” in social media. In the commercial, a daughter laments the paucity of her parents’ Facebook followers. Interacting with online followers, in her view, is living. The commercial then shows scenes of her parents having a blast mountain biking with friends in real life (after driving to meet them in their Venza, of course).

Which brings me to one of my favorite questions: Do moms socialize in real life more as a result of social media, or less?

There’s no doubt that overall socialization, in the broader sense of the term, has improved as a result of social media. A University of Texas, Austin, survey of 900 current and recent college graduates concluded that Facebook provides opportunities for friendship, intimacy and community and in general causes us to be more social.

 But does networking on line make moms more social off line?

One dad — my husband, bless him — was a late convert to social media. His sole connection: Facebook. He started with it to “get up to speed” for work. And now… He spends a lot of his time not only catching up via Facebook but also meeting some of those folks he’s connected with– high school classmates or former work buddies – over lunch. I’d say that, for him, social media has created additional real life sociability.

I, on the other hand, definitely communicate online more regularly with people outside of my day-to-day circle, but don’t necessarily see them in person. While there is only so much time in the day to do anything – work, sleep, eat, take care of the kids – I wonder if that online time could be better spent over dinner or drinks either with those social media friends or others.

Blogging began as a way for women to connect with others virtually – then grew to conference after conference designed to bring them together in real life.

There are even new apps out there designed to take us away from the screens and into more “live” sociability. One called Sonar is said to link with your Facebook, Twitter, and/or Four Square account and send you alerts when you have a friend nearby. The idea behind the app, according to the founder, is to create a personal interaction and perhaps a friendship.

 Sherry Turkle, author of Alone Together, has a skeptical view of the Internet’s impact on real sociability. She believes that technology is dominating our lives to the point that it is causing us to become less human and providing us with a false sense of the real world.

 Moms, what is your take on social media? Does it make you more social in the real sense of the word – or less?

Marketers, what programs do you have to help bring friends together, live and in-person?

Although it will be no surprise to moms themselves, according to a recent Nielsen study moms rule the roost when it comes to social media. The research found:

• Moms are 19% more likely than the general population to engage in social networking
• They are also more likely to become a fan or follow a brand (31% more likely), become a fan or follow a celebrity (24% more likely) and comment on others’ postings (27% more likely than the general population).

Furthermore, moms are responsible for a quarter of all video streams on social networks, and are also more likely to post their own content:

• 37% more likely to post photos
• 25% more likely to link articles/videos
• 33% more likely to give status updates

Talk about owning a space!

The study is an intriguing one. For more details click here.

Now here’s a clever way to exploit the popularity of social media — talk trash against it and target the moms who love it.

There’s a new ad campaign called The Log Off which encourages moms to cut back on all that social media time and shift it instead to something more important — like playing with their kids.

The ad, designed to encourage what  its creator called “online moderation,” features a  lip-synched song  in which children are “pleading with their mommies to get off Facebook and play with them,” according to Social Times, and “really puts the guilt trip on moms who spend too much time on Facebook.”

Whoa.

While the ad was clearly designed to generate as much attention as possible (“Hey, let’s go bash some moms in social media and see if anyone talks about us!”), it does raise a few questions.

Ladies: Are you, in fact, spending way too much time on Facebook? IS it taking away from quality time with your kids? How do you feel about that and what, if anything, have you done in response?